bas8 Privacy Policy

bas8 collects only the information necessary for the proper operation of our services. We may collect the following types of information:

2.1 Information You Provide

Information you directly provide during account registration and identity verification:

• Full name and date of birth (for age verification: confirming 21+)
• Email address and password
• National ID or passport number (for identity verification)
• Residential address
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account number (partial, encrypted)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Login and logout times and session information
• Log data related to clicks, page views, and usage patterns
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may in some cases receive supplementary information from trusted third-party organisations. This information collection is always carried out in accordance with applicable laws and regulations.

bas8 does not share your personal information with any third party except in the limited and controlled circumstances described below:

4.1 Payment Providers

To process deposits and withdrawals, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These providers are governed by their own privacy policies.

4.2 Technology and Service Partners

To operate the platform, we use the services of trusted technology providers — such as cloud hosting, data analytics, and security services. Strict confidentiality agreements are in place with these partners and they may use your information only in accordance with our instructions.

4.3 Legal Authorities

In response to legally mandated requests from the judiciary, law enforcement agencies, or regulatory authorities, we may provide the required information. In such cases we always comply with applicable law.

4.4 Business Transfers

If bas8 undergoes a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases we will notify users in advance.

bas8 treats the security of your information as the highest priority. We use industry-standard security technologies and practices that keep your personal and financial information protected.

• SSL/TLS encryption — all data transfers are fully encrypted
• Sensitive data (payment data) stored using industry-standard hashing algorithms
• Two-Factor Authentication support
• Regular security audits and vulnerability assessments
• Access controls — only authorised personnel can access the information they need
• Data backup and recovery plan
• Security incident monitoring and rapid response team

While we are committed to ensuring the highest level of security, it is not possible to guarantee complete security on the internet. We ask that you keep your account password confidential and contact us immediately if you notice any suspicious activity.

bas8 respects every user's right to privacy. You have the following rights over your own information:

8.1 Right of Access

You may request a copy of your personal information held by us at any time. We will fulfil your request within a reasonable time.

8.2 Right of Correction

If any of your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.

8.3 Right of Deletion

In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible for information that must be retained due to legal obligations.

8.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. This will have no effect on your account or your access to core services.

To exercise any of the above rights, contact our customer support team via live chat or send an email to [email protected].

bas8 may update this privacy policy from time to time — due to changes in applicable law, improvements to services, or other reasons. For any significant changes, we will:

• Publish the updated version on this page and note the date
• Send registered users an email notification of the changes
• Display a notification on the platform for significant changes

Continued use of our services after changes are published will be taken as your agreement to the updated privacy policy. We recommend that you review this page regularly.